The South Africans, SASSA grant payments received monthly are a lifeline. From caring for the elderly to assisting the unemployed through the SRD grant, these payments are crucial. In May 2025, however, SASSA beneficiaries have been hit by an unforeseen delay in the payment of grants, which has caused widespread worry and confusion.
In this article, we describe why the delay has occurred, which grants have been affected, what SASSA has publicly stated, and how beneficiaries can remain informed and protected.
Why Are SASSA Payments Delayed in May 2025?
SASSA (South African Social Security Agency) confirmed that technical problems in its payment systems and administrative changes are the primary reasons for the postponement in May 2025. This is a trend of postponements seen in previous months due to banking changes and verification backlogs.

System maintenance and large volumes of reapplication data in April also caused the delay. These updates are among measures to simplify SASSA’s verification process and eliminate fraudulent claims. This has, however, caused a temporary halt in the grant payment cycle.
Which Grants Are Affected?
The delay impacts all main SASSA grants, including:
- Old Age Pension Grant
- Disability Grant
- Child Support Grant
- Foster Child Grant
- Care Dependency Grant
- War Veterans Grant
- SRD R350 Grant
Regardless of whether you get your grant through bank transfer, post office collection, or SASSA cards, the delay could affect you based on your payment cycle.
What Has SASSA Officially Said?
SASSA has issued an official statement confirming the delay and has asked beneficiaries to be patient. The agency said that no beneficiary will miss out on their May payments. They added:
“We are of the delayed payments and are working around the clock with the Postbank and other financial partners to address the issue. All eligible beneficiaries will be paid their full amount once system operations are back to normal.”
SASSA also cautioned against misinformation and encouraged people to use their official platforms for credible updates.
When Will Payments Be Made?
As of early May 2025, the amended payment dates for all grants haven’t been stated. But assuming past delays, payments normally become available in the range of 5–10 working days following the correction of problems. Tentative expectations below (liable to change):
- Old Age Grants—Due by 10 May 2025
- Disability Grants—Due by 13 May 2025
- Child Support & Other Grants—15–17 May 2025
- SRD R350 Grant—Can restart by the end of the third week of May.
These are estimates and must be confirmed by the SASSA website or their toll-free number: 0800 60 10 11.
How Can You Check Your Payment Status?
Beneficiaries are encouraged to confirm their grant status through the following options:
- SRD R350 Website: srd.sassa.gov.za
- WhatsApp: Text “Status” to 082 046 8553.
- SASSA App: Get it from your mobile app store.
- Toll-Free Number: 0800 60 10 11
Have your South African ID number and cell phone number ready to check your information.
Do You Need to Reapply?
No. The delay in payment is not due to out-of-date applications or loss of eligibility. All grants that are approved will be paid automatically. Beneficiaries do not have to reapply unless instructed specially by SASSA.
That being said, if your details have changed (e.g., bank details or phone number), update them as soon as possible via the SASSA online portal to prevent future problems.
Common Issues to Watch Out For
Below are some common issues beneficiaries experience during payment delays—and how to deal with them:
Incorrect Banking Details
If your bank information is outdated or mismatched, your payment may be rejected. Double-check your records through the SASSA website or app.
Failed Identity Verification
Sometimes, your ID may fail to match Home Affairs data. If you’re flagged for verification, resolve this at your nearest SASSA office.
Scams and Fake Messages
During delays in payment, scammers exploit by issuing bogus SASSA messages or links. Keep in mind: SASSA never requests your PIN or bank login through SMS or email.
How to Stay Informed and Safe
Avoid fear or misinformation; instead, use the official SASSA platforms for news:

- Website: www.sassa.gov.za
- Facebook: @OfficialSASSA
- Twitter/X: @OfficialSASSA
- Toll-Free Number: 0800 60 10 11
Avoid divulging personal details with fake pages or numbers stating they “will speed up your grant.”
How Will This Affect Future Payments?
SASSA has indicated that measures are in place to avoid future disruptions, including
- Improved coordination with banks such as Postbank, Capitec, and others.
- Increased call center services for assistance.
- Continuing verification system upgrades.
If these changes are put into place seamlessly, June 2025 and subsequent payments should revert to the regular monthly routine.
What Can Beneficiaries Do Right Now?
Here’s a quick checklist for SASSA grant recipients for the May 2025 delay:
- Monitor your payment status regularly online.
- Keep your banking and contact information up to date.
- Avoid being misled by scam messages or social media.
- Wait for official payment dates from SASSA.
- Call the toll-free number for specific enquiries.
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Final Thoughts
The delay in SASSA grants for May 2025 is understandably infuriating for millions of needy South Africans who rely on punctual payments. But the delay is only temporary, and SASSA has reassured the public that all payments will be made.
By remaining calm, well-informed, and vigilant against scams, beneficiaries can ride out this delay without undue stress or danger.
FAQs:-
Which grants are affected by the May 2025 delay?
All major grants including SRD R350, old age, disability, and child support grants may experience delays.
How can I check my SASSA payment status?
You can check your status online at srd.sassa.gov.za or via the SASSA WhatsApp line and helpline.
Can I visit a SASSA office to speed up my payment?
It’s recommended to wait for communication from SASSA. Visiting offices may not speed up the process.